Privacy Policy
INTRODUCTION
GW Drains Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.gwdrains.com (the "Site"). It also informs you about your rights under the General Data Protection Regulation (GDPR) and relevant UK laws.
INFORMATION WE COLLECT
We may collect and process the following types of personal data:
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Information you provide directly: This includes information you provide by filling in forms on our Site, subscribing to our newsletter, or communicating with us by email or other means. This may include your name, email address, phone number, and any other information you choose to provide.
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Information we collect automatically: When you visit our Site, we may collect technical data such as your IP address, browser type, operating system, and browsing behaviour. We may also use cookies or similar tracking technologies to collect this data. We may store information about your or your device in in cookies which are small files stored on your browser to keep track of essential or preference related information.
HOW WE USE YOUR INFORMATION
We use your personal data for the following purposes:
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To provide and maintain our Site.
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To process and respond to your enquiries.
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To send you newsletters or marketing communications, where you have opted in.
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To improve our Site and ensure it is secure.
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To comply with our legal obligations.
LEGAL BASIS FOR PROCESSING
We process your personal data based on the following legal grounds:
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Consent: Where you have given your consent for us to use your data (e.g., subscribing to newsletters).
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Legitimate Interests: Where it is necessary for our legitimate interests and does not override your rights (e.g., improving our Site).
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Contract: Where it is necessary to fulfil a contract with you.
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Legal Obligation: Where we are required to process your data to comply with a legal obligation.
HOW WE SHARE YOUR INFORMATION
We do not sell or rent your personal data to third parties. We may share your information with third parties in the following circumstances:
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Service Providers: We may share your data with trusted third-party service providers who assist us in operating our Site or providing our services.
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Legal Requirements: We may disclose your data if required to do so by law or in response to valid legal requests.
DATA SECURITY
Last edited: 17/08/2024
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
DATA RETENTION
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
YOUR RIGHTS
You have the following rights regarding your personal data:
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Access: You have the right to request a copy of the personal data we hold about you.
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Rectification: You have the right to request correction of any inaccurate or incomplete data.
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Erasure: You have the right to request the deletion of your personal data.
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Objection: You have the right to object to the processing of your data based on legitimate interests.
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Restriction: You have the right to request the restriction of processing under certain circumstances.
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Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
To excercise these rights please contact us at info@gwdrains.com.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email.
CONTACT US
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
HEAD OFFICE
Unit 98
Maltings Business Centre
Stanstead Abbots
SG12 8HG
01992 926 300